In this section you will find answers to all your questions. If you still need to get additional information after visiting this section - please contact us using
the feedback form in your account or via any other convenient communication channel.
What services does Usd-trade LTD provide?
Usd-trade LTD is a formally registered Seychelles company engaging in Forex trading and cryptocurrency asset management.
When was the company founded?
Usd-trade LTD is an online investment company established in 2008. Usd-trade LTD provides professional financial advice and investment service to our clients. After years' successful operation, We decided to make it online in Jul 2016.
Is Usd-trade LTD a legal and company registered?
Yeah, Usd-trade LTD has been officially registered under Seychelles jurisdiction.
Where is Usd-trade LTD’s head office situated?
The head office is situated at Suite 4, 1st Floor, Eden Plaza, Eden Island, Mahe, Seychelles. You can visit this office anytime during work hours on business days.
Are there any risks and guarantees for customers?
Every business has its accompanying risks. As much as you can make huge profits, you may also face higher risks. Usd-trade LTD endeavors to get the most suitable solution to make sure there’s a balance between risks and profits. Only invest what you can afford.
What’s the process of becoming an investor with Usd-trade LTD?
During registration, you simply require to select a login username and create a strong password. Make the password to be very complex and never reveal it to anyone. This will prevent unauthorized persons from checking your account. During registration, submit the address of your Bitcoin which you intend using for deposit and withdrawal and even the email for any future communication with us.
Is there any limit on the number of account to register on Usd-trade LTD?
Generally, every customer of Usd-trade LTD can only register and manage one account. If you forget your password and can't receover your password, you may open a new account with us.
Is it possible to create multiple accounts from an IP address or one computer?
Yeah, you and your family members may create multiple accounts from a particular computer using different email addresses, e-currency accounts and Cryptocurrency addresses. We do not go against this.
I’m experiencing difficulty gaining access into my account. How do I fix this?
Firstly, ensure that you typed in the accurate login details. In case you do not remember your password or your password is lost, make use of the “Forgot Password” feature. Type in the email address you submitted when registering and click “Reset Password.”
Can I deactivate my account?
Absolutely yes. To do this, kindly get in touch with our customer support team through the feedback form provided on our website, and we will get this resolved for you.
Do you pay interests in calendar days?
Yeah, we pay interest 7 days a week, and we also pay interest in holidays.
What payment systems do you accept?
Usd-trade LTD accepts Perfectmoney, Payeer, Bitcoin, Litecoin, Ethereum, Bitcoin cash and Dash.
How can I make a deposit?
Please, read the terms regarding the proposed investment strategy as well as make a minimum deposit of $10. In a case whereby you make use of Bitcoin, your deposit will be credited and will begin to work after 3 cryptocurrency network confirmations.
What are the minimum amount and the maximum amount that I can possibly invest?
You can make at least $10 (USD) for your deposit; there is $50,000 for maximum.
What is the duration for my deposit to be added to my account?
Any deposit from Perfectmoney and Payeer is INSTANTLY processed. In the case of Bitcoin, the deposit takes 3 cryptocurrency network confirmations before it’s been credited. Usually, any deposit from Litecoin, Ethereum, Bitcoin cash or Dash will be processed within a few minutes.
I transferred money as per the instructions, but no money appears in my account?
Do not fret. In a case like this, you just have to contact the customer support using the email or with the use of the feedback form. Provide a description of your problem and give us all these information: payment processing used, user ID, transaction details, and the amount deposited. In the case of Bitcoin deposit, it is very good to inform us of the Bitcoin address from the place the payment was sent.
What is my profit accrual schedule?
If you make deposit in the investment plan 7.8%-22% daily for 15 calendar days or the plan or the plan 9% - 22% daily for 30 calendar days, it takes every 24 hours for the profit to accrue from when the deposit was added (the actual time of accrual can be seen in the section where your deposits are listed).
If you invest in any other investment plan, you can't withdraw your profit until your deposit expires. For example, if you invest $1,000 in the plan 160%-220% after 10 calendar days, you can only withdraw $1,600 in ten days.
What’s the minimum withdrawal I can request?
You are entitled to withdraw the available amount of money from your account balance. However, The minimum withdrawal for Perfectmoney and Payeer is $0.01. The minimum amount of withdrawal for BTC, LTC, ETH, BCH and Dash is $1 (USD); there’s no maximum limit for withdrawal.
How fast is the process of requests for profit withdrawal?
Withdrawal requests are processed immediately.
Can I get back my deposit?
No, your deposit is nonrefundable as it is included in your total return. For example, if you invest $100 in the plan 7.8%-22% daily for 15 calendar days, your total return is $117( $7.8*15d) and your net profit is $17. Your principal is included in $117.
Is there any partnership program from Usd-trade LTD?
Absolutely, we provide a two-level partnership program, offering a 4% reward of the deposits that your direct referrals made and 2% reward on the second level of your referral.
Who can become my referral?
Just anyone who has an interest in the investment income can be your referral.
Do you referral commission when deposit is made from account balance?
No, we don't pay referral commission if you reinvest from account balance.
What do I do to attract referrals?
Information regarding your earnings can be shared on social networks. Show your received income, and friends will be pushed to invest. Prior to the registration of your friends, ensure they make use of your referral link. This gives you additional income, which you will get immediately your friends begin to invest.
Can I earn commission on referral if I do not have my personal deposit?
Sure, you can! You can earn with Usd-trade LTD exclusively using our sponsorship strategy without making your own deposit. However, to get your rewards, your referrals have to make a deposit.
When can I get my referral commission?
You will receive your reward instantly after your new referral makes their first deposit. Then, you can withdraw your referral commission as an ordinary profit.
What can be done with the funds obtained from the partnership program?
The funds are absolutely yours. They can be used at your discretion; either to make a deposit or have them withdrawn.
Who are the representatives of Usd-trade LTD?
The regional representative is a client of Usd-trade LTD, who sent us an application with personal and contact information. He/she participates in attracting new investors and earns an extra referral commission - 2%.
What is the referral commission for a representative of Usd-trade LTD?
The status of a regional representative allows you to earn 6% commission from your direct referral's deposit and 2% referral commission from your second level referral's deposit.
Is there a difference in the charges between the usual referral commission and the partner’s commission?
Both types of remuneration are calculated automatically after making a deposit by your referral. You can order this amount at any time.